Terms & Conditions
Welcome to Ajwaha. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing, browsing, or making a purchase from Ajwaha, you agree to comply with and be bound by these Terms. Please read them carefully before using our website.
1. General Information
- Ajwaha is an online store based in Riyadh, Kingdom of Saudi Arabia, specializing in premium watches and perfumes.
- By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
- Ajwaha reserves the right to update, change, or replace any part of these Terms without prior notice.
2. Products & Pricing
- We make every effort to display our products and pricing as accurately as possible. However, slight variations in product images, descriptions, or packaging may occur.
- Prices are listed in Saudi Riyal (SAR) and include VAT (if applicable).
- Ajwaha reserves the right to update prices, promotions, or offers at any time without prior notice.
3. Orders & Payment
- By placing an order, you confirm that all information provided is accurate, complete, and current.
- We accept secure online payments through authorized payment gateways.
- Orders are subject to acceptance and availability. Ajwaha reserves the right to cancel or refuse any order at its discretion.
4. Shipping & Delivery
- Deliveries are made across Riyadh and other cities in Saudi Arabia through trusted courier partners.
- Delivery times may vary depending on your location and product availability. Estimated delivery dates will be provided but are not guaranteed.
- Ajwaha is not responsible for delays caused by courier companies, customs, or unforeseen circumstances.
5. Returns & Exchanges
- Customers may request returns or exchanges within 7 days of receiving the order, provided that the product is unused, unopened, and in its original packaging.
- Fragrances, if opened, cannot be returned for hygiene reasons.
- Watches must be returned with all original accessories, tags, and warranty cards.
- Refunds will be processed using the original payment method after inspection of the returned item.
- Shipping costs for returns are the customer’s responsibility unless the product is faulty or incorrect.
6. Warranty
- Watches sold by Ajwaha come with a manufacturer’s warranty (if applicable). Warranty terms vary by brand and product.
- Perfumes are not covered by warranty.
7. Intellectual Property
- All website content, including logos, images, text, graphics, and product descriptions, are the property of Ajwaha and protected by copyright and trademark laws.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
- Ajwaha is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We do not guarantee that our website will be error-free, uninterrupted, or free from viruses.
9. Governing Law
- These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Riyadh.
10. Contact Us
For any inquiries about these Terms & Conditions, please contact us:
Ajwaha – Watches & Perfumes
📍 Riyadh, Saudi Arabia