Privacy Policy

At Ajwaha, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase through our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Details required to process payments securely (we do not store full credit/debit card information).
  • Account Information: Login details and preferences if you create an account.
  • Usage Information: IP address, device type, browser details, and browsing behavior on our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases, promotions, or inquiries.
  • Improve our website, services, and customer experience.
  • Detect and prevent fraud or unauthorized activity.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

  • We do not sell or trade your personal information to third parties.
  • Your data may be shared with:
    • Delivery Partners: To deliver your orders.
    • Payment Gateways: To process transactions securely.
    • Service Providers: For website hosting, analytics, or technical support.
  • All third parties are required to protect your information and use it only for the agreed purpose.

4. Cookies & Tracking Technologies

  • Ajwaha uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
  • You can manage or disable cookies through your browser settings, though some features may not work properly without them.

5. Data Security

  • We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse.
  • Transactions are processed through secure payment gateways with encryption technology.
  • However, no online system is completely risk-free; you use our website at your own discretion.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your data, subject to legal and transactional requirements.
  • Opt-out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Children’s Privacy

Ajwaha does not knowingly collect information from individuals under the age of 18. If we discover that a minor has provided personal data, it will be deleted immediately.

8. Changes to This Policy

Ajwaha may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website signifies your acceptance of the revised policy.

9. Governing Law

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be resolved under the jurisdiction of Riyadh courts.

10. Contact Us

If you have any questions about our Privacy Policy, please contact us:

Ajwaha – Watches & Perfumes

📍 Riyadh, Saudi Arabia

📧 bappy.m88@gmail.com